Privacy Policy

Privacy Policy

This policy explains how Nocwell ("we", "us") collects, uses and shares your information when you visit or buy from nocwell.com.

Information we collect

  • Order information: name, shipping and billing address, email, phone, and what you ordered.
  • Payment information: processed by our payment providers. We do not store full card numbers.
  • Device and usage information: IP address, browser, pages viewed, and how you arrived at our site.
  • Marketing information: your email address if you subscribe, and your preferences.

How we use it

  • To process, fulfil and deliver your order, and to handle returns.
  • To provide customer support.
  • To prevent fraud and keep the store secure.
  • To send marketing emails — only if you opt in. You can unsubscribe at any time.
  • To measure and improve our store and advertising.

Who we share it with

We share information with service providers who help us run the store, including Shopify (our e-commerce platform), payment processors, shipping carriers and fulfilment partners, email providers, and analytics and advertising partners such as Google Analytics and Meta, who may set cookies or similar technologies to measure ad performance. We do not sell your personal information.

Cookies and tracking

We use cookies and pixels to keep your cart working, remember preferences, and measure marketing performance. You can block or delete cookies in your browser settings, though some parts of the store may not work properly.

Your rights

Depending on where you live, you may have the right to access, correct, delete or port your personal information, or to opt out of marketing. Email contact.nocwell@gmail.com and we will respond within the time required by applicable law.

Retention

We keep order records as long as needed to fulfil orders, comply with tax and accounting obligations, and resolve disputes.

Children

This store is not intended for children, and we do not knowingly collect information from them.

Contact

Nocwell · [COMPANY ENTITY] · [ADDRESS] · contact.nocwell@gmail.com